Metrilogics Real Work
for the iPhone, iPad, and iPod touch

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Thank you for purchasing the Metrilogics Real Work app for the Apple iPhone, iPad and iPod touch. We hope you'll find it a useful addition to your business tool kit, and that it will help you to objectively identify what's working - and who's working - at your company, or for your consulting clients, down to the person, process and penny.

The purpose of this page is to provide you, our valued customer, with helpful information to better utilize the Metrilogics Real Work app.

As we receive more customer feedback in the form of suggestions and common questions, these - and our responses - will be featured below in the complete list of "Frequently Asked Questions." In the meantime, please review the short list of questions and answers that we've compiled to date, based on preliminary market study input. Hopefully, this information will help get you started using the Metrilogics Real Work app.

If you have any questions or suggestions, please send them to We will make every attempt to respond within 48 hours to customer emails received. If we can't provide a detailed response, we will direct you back to this page, where your question may already be answered as we update the "Frequently Asked Questions" section.

Also, please be sure to post your comments, suggestions and product ratings of the Real Work at the Apple iTunes App Store site where you purchased the app.

Frequently Asked Questions

Is there an instruction manual for the Process Writer app?

There is no manual. Instead, Metrilogics has provided instructional information and operational definitions within the Real Work app itself. If you have any questions, just touch any data field's ( i ) button to go straight to information that will answer your questions. You can also return to this web page for additional information, which will be updated as we receive customer feedback.

My company's work environment is a little 'different' than most - how likely is it that the Real Work app will be useful to me?

The Real Work app is amazingly flexible, and can be used to evaluate team member, team or department performance in a variety of work environments, including insurance, financial services, back office processing, customer support / call center, IT, government, health care administration, pharmaceutical, manufacturing, warehouse / fulfillment and logistics. Chances are that the Real Work app can help you identify and eliminate costly waste for your company or client, too.

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